🐾 OUR REFUND/RETURN POLICY

At Happy Pet Designs, we take pride in delivering high-quality digital products that are thoughtfully crafted for creative professionals, businesses, and pet lovers alike. Every design in our shop is a digital product, which means it’s delivered instantly and ready to use—no waiting, no shipping, just instant tail-wagging creativity.

All Sales Are Final

Due to the digital nature of our products, all sales are final  and NON-REFUNDABLE. Once a file has been delivered or downloaded, we cannot offer returns, exchanges, or cancellations.

We encourage you to review all product descriptions, previews, and licensing details carefully before making a purchase. If you have any questions about a product prior to buying, feel free to reach out—we’re happy to help.

Need Help with Your Order?

If you experience any issues accessing your files or believe there has been an error with your purchase, please don’t hesitate to contact Support. We’re committed to providing a smooth and positive experience for every customer and want to make things right.

📨 Email Support: support@happypetdesigns.com

Our support team will respond back as quickly as possible, typically within 1 business day.

Thank you for your business and for understanding the nature of digital product transactions.